Enterprise Risk Management at Lloyds TSB
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(Case Code: ERMT-022) click on the button below, and select the case from the list of available cases:
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Please note:
This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.
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Case Details: |
Price: |
| Case Code |
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ERMT-022 |
For delivery in electronic format: Rs. 300;
For delivery through courier (within India): Rs. 300 + Rs. 25 for Shipping & Handling Charges
Themes- |
| Case Length |
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23 Pages |
| Period |
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2003 |
| Pub Date |
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2003 |
| Teaching Note |
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Not Available |
| Organization |
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Lloyds TSB |
| Industry |
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Banking and
Insurance |
| Countries
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UK |
Abstract:
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Lloyds TSB is one of the leading players in the UK banking and insurance
industry. It is involved in various businesses like retail and commercial
banking, account management services for businesses and private individuals,
debit cards, asset management and mortgage loans. The company faces many risks.
These include strategy risks, change management risks, product and service
risks, customer treatment risks, operational risks, legal risks, regulatory
risks, credit risks, market risks, insurance risks and financial risks.
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The case outlines the risks and the
mechanisms Lloyds TSB employs to deal with them.
Contents:
Keywords:
Lloyds TSB, Enterprise risk management, UK banking industry,
UK insurance industry, Risk governance, Empowerment, Strategy risk, Change
management risk, Product and service risk, Customer treatment risk, Operational
risk
Enterprise Risk Management at Lloyds TSB
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